Our steadfast commitment to continued service during coronavirus (COVID-19)

 

At TriState Capital Bank, we are deeply committed to the health and well-being of the clients and communities we serve - and of our team who enables us to do this so well. We are unwavering in our focus of meeting our many responsibilities as a bank within the United States financial system. As the COVID-19 situation continues to evolve, we remain committed to providing world-class client service and financial solutions in all circumstances, while protecting the health and well-being of our stakeholders.

All operations across our company continue undisrupted to meet these commitments.

Our team has the ability to operate in all the same ways that you have been accustomed to, despite this pandemic. We are utilizing our continuity-of-business and pandemic planning, which ensures that our ability to conduct business and serve our clients 24/7 continues undisrupted. As many of you know, our branchless bank has long served you without retail locations. And, our digital banking solutions are available 24/7, as always, at tscbank.com.

We are doing our part.

We are monitoring and implementing all guidance on COVID-19 provided by the U.S. Centers for Disease Control and Prevention (CDC), as well as by local and state health agencies. Our team meets daily to review the latest updates.

We are in this together.

You are a valued member of the TriState Capital Bank family, and we greatly appreciate our relationship. We hope that your teams and families remain safe and healthy during this time, and our thoughts are with those impacted by the coronavirus. The response we have seen from our team in rising to these challenges makes us all proud to be part of this company.

As this situation evolves, we will continue to keep you updated. Thank you for investing your trust and confidence in TriState Capital Bank.

Regards,

Jim Getz
Chairman

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